We have a 30-day 100% satisfaction guarantee return policy, which means you have 30 days after receiving your item to request a refund if you are not completely satisfied with your purchase.

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All requests for a refund must be made within 30 days of receiving your item. Before any refund is issued a Refund Request Form must be submitted, along with the item that is being returned. Please mail item in original packing to:

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Point Remove Hemp
PO Box 124
Atkins, AR 72823

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After we receive your completed Refund Request Form along with the item for which a refund is sought, you will be refunded on your original payment method within 10 business days.

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Please feel free to contact us for any return questions at
www.pointremovehemp.com

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Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds can only be issued if purchased directly through

Point Remove Hemp Co., LLC.

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Damages and issues

Please inspect your order upon receipt and contact us immediately at www.pointremovehemp.com if the item is defective or damaged so that we can evaluate and help to resolve the issue.

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Exchanges

The fastest way to ensure you get what you want is to fill out the Exchange Request Form. Please fill out the form along with a statement as to why the item is being returned and what you would like in exchange.

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Please mail the original unopened item to:

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Point Remove Hemp
PO Box 124
Atkins, AR 72823

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Once your request is received, we will process and ship the replacement as per our normal shipping policy.

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Please feel free to contact us for any exchange questions at www.pointremovehemp.com